Terms & Conditions of Deposit

Refundable Deposit Policy

At Armour Small Farms Store, we value our customers and strive to provide transparency and fairness in all our transactions. This Refundable Deposit Policy outlines the terms and conditions governing deposits made through our website. Please take a moment to review this policy before making a deposit.

1. Purpose of Deposits:

The purpose of collecting deposits through the Armour Small Farms Store is to secure your unit. The purpose of the deposit will be clearly stated on our website, during the booking process, or in the associated agreement.

2. Deposit Amount:

The deposit amount will be specified at the time of the transaction and may vary depending on the product or service. It will be clearly communicated to you before any monies are exchanged. 

3. Refundable Nature:

The deposit made through our website is fully refundable, subject to compliance with the terms and conditions of this policy and any associated agreements. The refundable nature of the deposit is contingent upon meeting the criteria outlined below.

4. Eligibility for Deposit Refund:

To be eligible for a deposit refund, the following conditions must be met:

  • Wrong choice of Machine: If you have paid a deposit and our Sales Team have confirmed that you have chosen the wrong machine for your needs, we will give you the choice of purchasing the correct machine (while holding the original deposit) or returning your deposit to you for a change of mind. 
  • Cancellation or Termination: If you need to cancel a transaction where a deposit has been made, you must do so within 30 days of making the deposit through our website. 
  • Compliance with Agreement: You must adhere to all terms and conditions outlined in any agreements related to the deposit. Failure to do so may result in the forfeiture of the deposit.
5. Refund Process:

If you have chosen the wrong machine for your needs and wish to have your deposit refunded, our Sales Team will organize a refund issued to you, using the same payment method used for the original purchase, and exchanges will be offered where applicable.

6. Non-Refundable Circumstances:

Please be aware that there may be situations where a deposit is non-refundable, such as:

  • Late Cancellations: If you cancel outside the specified cancellation period, as outlined in the associated agreement or on our website.
  • Violation of Terms: If you fail to comply with the terms and conditions of any related agreements, causing a breach of contract.
7. Dispute Resolution:

If you believe your deposit refund request has been unfairly denied, please contact our Sales support team for dispute resolution. We are committed to resolving disputes in a fair and transparent manner.

8. Amendments to this Policy:

Armour Group Small Farms Store reserves the right to update or modify this Refundable Deposit Policy at any time. Any changes will be communicated on our website, and the revised policy will apply to all future deposit transactions.

By making a deposit through our website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Refundable Deposit Policy.

If you have any questions or need further assistance, please do not hesitate to contact our customer support team at (02) 4862 9080 or sales@armourgroup.com.au